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Step
One
Evaluation – upon arrival at Ward’s each
rug is evaluated by a member of the staff. Rugs are literally
gone over with a fine tooth comb. This gives us an idea of the
condition of the rug and determines how the rug will be cleaned.
If we discover any damage, the customer is called and notified
of the damage and given a recommendation for remediation.
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Step
Two
Dusting – arguably the most important step in
cleaning an oriental rug. This is a process where we use our
high powered vacuum system to remove all surface dirt from the
face of the rug. The rug is then turned over and the back of
the rug is gone over with a specialized vacuum cleaner that
has cushioned beater bars that hit and vibrate the back of the
rug which forces any embedded dirt out of the rug and onto the
floor. The rug is then turned again so the floor can be cleaned.
This process is repeated until all the dirt is out of the rug.
Some rugs take in excess of 8 hrs. to dust properly.
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Step
Three
Washing – Using
a product specifically developed for shampooing Oriental Rugs,
the next step is called washing. All rugs we clean are hand washed.
The shampoo is sprayed on to the pile of the rug and groomed into
the rug using either a horse hair brush or a natural sea sponge.
The shampoo is given approximately 20 minutes dwelling time to
allow it to help loosen any dirt.
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Step
Four
Extracting – Shampoo is extracted from the rug using
an extractor which pulls 85% of the liquid from the rug while applying
a vaporized fiber rinse to ensure that each fiber is free of any
shampoo residue. |
Step
Five
Drying –
Rugs need to be dried on both the top and underside. Large air
movers are used in the drying process. We dry the top or face
of the rug first. Depending on pile density, this could take
upwards of 24 hours. Once the top is dried, we place our air
movers under the rug so the foundation is dried. Since most
rug we clean are on a cotton foundation, it is important to
ensure the foundation is dried properly to prevent “browning”.
Browning occurs when the foundation is not dried properly and
the cotton turns brown and the wool fibers act like a wick and
bring the brown color to the surface of the rug, creating a
discoloration in the face of the rug.
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Step
Six
Final Inspection and Grooming – Once the rug has
been properly dried, the final steps are inspection and grooming.
Inspection is done to ensure the rug meets our standards of cleanliness.
After inspection comes grooming. This is done using a horse hair
brush. Pile direction is determined and we then brush in that
direction to ensure a smooth look to the face of the rug.
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Cleaning-$1.25
sq. ft. (drop off and pick up)
Cleaning-$1.90 sq. ft. (pickup and delivery)
Minimum to Clean - $35.00
Insect proofing - $1.00 sq. ft. (drop off and pick up)
Insect proofing - $1.35sq. ft. (pick up and delivery)
Teflon/Scotchgard - $.50 sq. ft. (drop off and pick up)
Teflon/Scotchgard - $.75 sq. ft. (pick up and delivery)
Dusting - $.50/sq. ft. (drop off and pick up)
Dusting - $.75/sq. ft. (pick up and delivery)
Disinfect-$.50/sq. ft.
Fringe Cleaning:C
Runner - $20/side standard size 27” (pick up and delivery
extra)
Rug - $4.00/ft. (drop off and pick up)
Rug - $6.00/ft. (pick up and delivery
OZONE
TREATMENT (odors)
These
prices are if we already have the rug for other services
Smaller
than 5' x 8' - $25.00
5'
x 8' - $40.00
8'
x 11' - $50.00
10'
x 14' - $75.00
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A
Word About Fringe Cleaning:
We clean
a rug’s fringe as part of the normal process of rug cleaning.
Most times shampoo and a brush is all that is needed to clean
fringe. However there are times when stubborn dirt needs more
attention. When this is the case, we use a more aggressive product.
This does a very thorough job. |
