333 Union Street, Allentown, PA • 610-432-1995 • A Complete JonDon™ Shop

Hours: Monday-Friday - 8:30am - 5:00pm • Saturday - 10:00am-4pm • Evenings by appointment.

Cleaning Processes

Step One
Evaluation –
upon arrival at Ward’s each rug is evaluated by a member of the staff. Rugs are gone over with a fine tooth comb. This gives us an idea of the condition of the rug and determines how the rug will be cleaned.

Step Two
Dusting –
the most important step in cleaning an oriental rug. As your rug is used, dirt and grit sift through the pile, coming to rest in the foundation. This grit rubs against the fibers of your rug causing them to break and creating premature wear. Our dusting process uses the revolutionary new Rug Badger. This equipment allows us to remove all the loose dirt before it can turn into mud during the washing process thus extending the life of your rug and brightening the colors as well.

 

Step Three
Washing –
Using a product specifically developed for shampooing Oriental Rugs, the next step is called washing. All rugs we clean are hand washed. The shampoo is sprayed on to the pile and groomed into the rug using either a horse hair brush or a natural sea sponge. The shampoo is allowed dwelling time and then extracted.

Step Four
Extracting –
Shampoo is extracted from the rug using equipment which pulls 85% of the liquid from the rug while applying a vaporized fiber rinse to ensure that each fiber is free of any shampoo residue.

Step Five
Drying –
Rugs need to be dried as quickly as possible in order to prevent browning and/or dry rotting of the foundation. For this we employ the use of high powered air movers which allow us to dry both the top and bottom of the rug simultaneously.