Cleaning

333 Union Street, Allentown, PA • 610-432-1995 • A Complete JonDon™ Shop

Cleaning Processes

Step Two
Dusting – arguably the most important step in cleaning an oriental rug. This is a process where we use our high powered vacuum system to remove all surface dirt from the face of the rug. The rug is then turned over and the back of the rug is gone over with a specialized vacuum cleaner that has cushioned beater bars that hit and vibrate the back of the rug which forces any embedded dirt out of the rug and onto the floor. The rug is then turned again so the floor can be cleaned. This process is repeated until all the dirt is out of the rug. Some rugs take in excess of 8 hrs. to dust properly.

Step Five
Drying – Rugs need to be dried on both the tops and underside. Large air movers are used in the drying process. We dry the top or face of the rug first. Depending on pile density, this could take upwards of 24 hours. Once the top is dried, we place our air movers under the rug so the foundation is dried. Since most rug we clean are on a cotton foundation, it is important to ensure the foundation is dried properly to prevent “browning”. Browning occurs when the foundation is not dried properly and the cotton turns brown and the wool fibers act like a wick and bring the brown color to the surface of the rug, creating a discoloration in the face of the rug.

A Word About Fringe Cleaning:

	*333 Union Street, Allentown, PA • 610-432-1995* • A Complete JonDon™ Shop \| About Us \| Cleaning \| Repair & Restoration \| Pick-Up/Delivery/Installation \| Buy & Sell Gallery \| Contact Us \|
*Cleaning Processes*
	Step One Evaluation – upon arrival at Ward’s each rug is evaluated by a member of the staff. Rugs are literally gone over with fine tooth comb. This gives us an idea of the condition of the rug and determines how the rug will be cleaned. If we discover any damage, the customer is called and notified of the damage and given a recommendation for remediation.
Step Two Dusting – arguably the most important step in cleaning an oriental rug. This is a process where we use our high powered vacuum system to remove all surface dirt from the face of the rug. The rug is then turned over and the back of the rug is gone over with a specialized vacuum cleaner that has cushioned beater bars that hit and vibrate the back of the rug which forces any embedded dirt out of the rug and onto the floor. The rug is then turned again so the floor can be cleaned. This process is repeated until all the dirt is out of the rug. Some rugs take in excess of 8 hrs. to dust properly.
	Step Three Washing – Using a product specifically developed for shampooing Oriental Rugs, the next step is called washing. All rugs we clean are hand washed. The shampoo is sprayed on to the pile of the rug and groomed into the rug using either a horse hair brush or a natural sea sponge. The shampoo is given approximately 20 minutes dwelling time to allow it to help loosen any dirt.
	Step Four Extracting – Shampoo is extracted from the rug using an extractor which pulls 85% of the liquid from the rug while applying a vaporized fiber rinse to ensure that each fiber is free of any shampoo residue.
Step Five Drying – Rugs need to be dried on both the tops and underside. Large air movers are used in the drying process. We dry the top or face of the rug first. Depending on pile density, this could take upwards of 24 hours. Once the top is dried, we place our air movers under the rug so the foundation is dried. Since most rug we clean are on a cotton foundation, it is important to ensure the foundation is dried properly to prevent “browning”. Browning occurs when the foundation is not dried properly and the cotton turns brown and the wool fibers act like a wick and bring the brown color to the surface of the rug, creating a discoloration in the face of the rug.
Step Six Final Inspection and Grooming – Once the rug has been properly dried, the final steps are inspection and grooming. Inspection is done to ensure the rug meets our standards of cleanliness. After inspection comes grooming. This is done using a horse hair brush. Pile direction is determined and we then brush in that direction to ensure a smooth look to the face of the rug.
A Word About Fringe Cleaning:
We clean a rug’s fringe as part of the normal process of rug cleaning. Most times shampoo and a brush is all that is needed to clean fringe. However there are times when stubborn dirt needs more attention. When this is the case, we use a product called Haitian Cotton Cleaner. This does a very thorough job.